At Activus Transport, we aim to make paying for your transport as simple, safe and convenient as possible. We use a direct debit system, allowing your payments to be processed automatically without the need to remember payment dates or arrange individual transactions.
How Our Payment System Works
We invoice twice a month, with each invoice itemising your trips and the associated costs. Payment is automatically deducted from your nominated bank account or debit/credit card on the invoice due date.
This system provides a convenient and reliable way to manage your transport costs, while helping us keep our administration efficient so we can focus on delivering quality services to our customers.
Setting Up Direct Debit
Getting started is easy. You can arrange your direct debit using either of the following options:
- Online: Complete our Direct Debit Authorisation Form securely online.
- Over the phone: Call our friendly office team, and we can assist you with setting up your direct debit.
Please ensure your nominated account or card has sufficient funds available on the invoice due date to avoid any payment issues.
Why We No Longer Accept Cash or Cheques
To improve payment security and streamline our processes, Activus Transport no longer accepts cash or cheque payments.
Cash can present security risks when being carried, stored and handled, while cheques require additional manual processing and administration. These methods can also lead to delays in reconciling payments and updating customer accounts.
By using direct debit, payments are processed securely and efficiently, reducing manual handling and paperwork while helping us maintain accurate customer accounts. It also means you don’t need to worry about delivering cash or cheques to our office or arranging separate payments each time you receive an invoice.
Need Help?
If you have any questions about your invoices or need assistance setting up your direct debit, please contact our friendly team. We’re always happy to help make the process as straightforward as possible.