- You have the right to receive a service that encourages and fosters your independence.
- You have a right to services free from discrimination, financial, sexual, physical and emotional abuse, neglect and exploitation.
You should let us know if your address changes short or longterm.
You and (with your permission) your carer, have access to all information about you held by us.
- In cases where you have a legal guardian or advocate appointed to act on your behalf, the rights of the guardian or advocate are to be acknowledged and respected to the extent stipulated in the guardianship or advocacy arrangements.
- You and/or (with your permission) your carers, will be involved in decisions about your assessment and care plan. You will be made aware of all the options available, and any fees to be charged. You will be made aware of the standard of service you can expect. Services will be provided in a safe manner which respects your dignity and independence.
- Services will be responsive to your social, cultural & physical needs.
- Your access to services will be decided only on the basis of need and the capacity of the Service to meet that need.