NDIS Transport – Supporting Your Independence and Community Participation

 

Helping You Get Out and About

At Activus, we believe everyone should have the opportunity to participate in their community, enjoy meaningful activities and access the supports they need.

We provide transport for eligible National Disability Insurance Scheme (NDIS) participants, helping make it easier to attend community, social and recreational activities, access appointments and stay connected with the people and places that matter.

Whether you’re a participant, family member, carer or Support Coordinator, our friendly team can work with you to discuss your transport requirements and help you understand the available options.

How Can Activus Help?

Our transport services can help NDIS participants access a range of community activities and supports, including:

  • Community participation: Travel to social activities, community events and recreational outings.
  • Social connections: Visit friends, attend group activities and participate in events that interest you.
  • Accessing supports: Travel to approved activities and supports in line with your individual needs and NDIS plan.
  • Accessible transport: Discuss your access and mobility requirements with our team so we can determine the most suitable transport arrangements.

Our aim is to make getting to and from your activities as straightforward and comfortable as possible, supporting your independence and helping you take part in the community.

NDIS Funding and Fees

Transport arrangements and funding depend on your individual circumstances, your NDIS plan and the type of service required.

Activus can discuss the proposed transport arrangements with you and provide cost estimates for eligible NDIS transport and assistance accessing community, social and recreational activities.

We’ll explain the relevant fees and arrangements before your service begins, helping you understand the costs involved and determine whether the service is suitable for your needs.

Please contact our team to discuss your requirements and request a cost estimate.

Safe, Reliable and Professional Transport

We understand that choosing a transport provider is an important decision for participants and their families. You need to feel confident that your transport arrangements are handled professionally and with care.

Activus Transport has extensive experience transporting people with disability and people who may require additional assistance when travelling.

Our commitment includes:

  • Trained and checked personnel: Our drivers and transport assistants are subject to applicable screening, training and compliance requirements.
  • Safety and quality: We operate in accordance with applicable transport requirements and maintain a focus on safe, professional service delivery.
  • Respect and dignity: We aim to provide a welcoming service that respects each customer’s individual needs and circumstances.
  • Reliable transport: We work with participants and their representatives to arrange transport that supports their planned activities and commitments.

Our drivers are required to comply with the NDIS Code of Conduct, which sets expectations for safe, respectful and ethical services for people with disability.

You can learn more about these requirements through the NDIS Quality and Safeguards Commission.

Families and Carers Are Welcome

We recognise the important role families and carers play in supporting NDIS participants.

Where appropriate, we encourage carers to accompany participants on their journeys. Under Activus Transport’s current policy, accompanying carers travel at no cost.

How to Get Started

Getting started is simple. We welcome enquiries from NDIS participants, parents, family members and Support Coordinators.

Step 1 – Contact our team

Call us or send an email to discuss the participant’s transport needs, mobility requirements and the activities they wish to access.

Step 2 – Complete the assessment form

NDIS participants, parents and Support Coordinators can complete our NDIS transport assessment form using the link below. This helps us understand the participant’s requirements and assess the appropriate transport arrangements.

Step 3 – We’ll be in touch

Once you submit the form, you’ll receive an email confirming your submission details. Our team will aim to contact you within 24 to 48 hours to discuss your request and the next steps.

Step 4 – Discuss arrangements and costs

We’ll discuss the proposed service, availability and applicable fees so you can make an informed decision before proceeding.

Ready to enquire?

Working Together to Improve Access

Activus Transport provides this service in collaboration with Randwick Waverley Community Transport, helping support access to transport for people with disability.

We’re committed to helping participants access their community, maintain social connections and enjoy greater independence through transport that is safe, reliable and suited to their needs.